Sheila Jagannathan is a Global Head, Capacity Building and Digital Learning at the World Bank, serving as the focal point on digital learning and issues at the intersection of technology use and education in emerging countries.
Sheila provides policy advice and technical assistance to World Bank country-level capacity-building programs in East Asia, China, the Middle East and North Africa, Africa, and South Asia. She also serves on the advisory board and planning committees of several professional associations such as e-Learning Africa, the International Conference on e-Learning, and the Association of Advancement of Computer Education.
She holds a Masters and Certificate of Advanced Graduate Studies from Boston University in Education Media and Technology and Artificial Intelligence-based systems for learning.